Coolgorilla Frequently Asked Questions
iPhone Phrasebooks
- How do I download the Talking Phrasebooks for iPhone?
- I have downloaded one of the Phrasebooks but can’t hear the translations.
- Do I need to "Jail Break" my iPhone to use the Phrasebooks?
How do I download the Talking Phrasebooks for iPhone?
All of our iPhone Phrasebooks are available to download from Apple's App Store. To open up iTunes and download the phrasebooks, please follow the links below.
I have downloaded one of the Phrasebooks but can’t hear the translations
First of all you should check that the volume of your iPhone is turned up and that your phone is not set to silent. There are two volume settings on your iPhone, the first is the ring volume and the second is the media volume. In order to hear the sounds on our apps you must have the media volume turned up. To do this go into the app, attempt to play the sound first and if you hear nothing, increase the volume using the volume buttons on the side of the phone.
If this doesn't work then it could be that your sound settings are preventing the translations from being heard. On your iPhone or iPod Touch, go to Settings and then Sounds and check that Keyboard Clicks is set to On.
Do I need to "Jail Break" my iPhone to use the Phrasebooks?
Absolutely not.
Mobile Phone Phrasebooks
- What exactly are these mobile phone phrasebooks?
- Will they work on my phone?
- How do I download them to my phone?
- How many can I have on my phone at the same time?
- What languages will coolgorilla be adding?
- Why is there no volume?
- What do the (masc) and (fem) bits mean?
What exactly are these mobile phone phrasebooks?
They are individual software applications that, when downloaded to your phone, help you to communicate in various foreign languages. You simply open the application, find the English phrase you wish to say with the easy-to-use menu system, click play, and your phone will play a pre-recorded translation of that phrase.
All the translated phrases have been recorded by professional voice artists native to the relative country to help ensure that you can make yourself understood.
Will they work on my phone?
We continue to update the range of handsets that are compatible with the Talking Phrasebooks and specifically target Sony Ericsson and Nokia Handsets. If you have another make of handset you can use the online version which should work with any internet-enabled phone.
How do I download them to my phone?
The easiest way to download the phrasebooks is to visit www.coolgorilla.mobi from your mobile handset. From here you can download your chosen language(s) directly to your phone. Alternatively you can download the applications to your desktop and transfer them to your phone using the software that your phone came with.
How many can I have on my phone at the same time?
You are only limited by the memory space remaining on your phone or memory card. For further details you should consult the user manual that came with your mobile phone.
What languages will Coolgorilla be adding?
As you read this we're hard at work in our jungle workshop putting together more and more languages. In the very near future you can expect to see Chinese, Japanese, Polish and Swedish to name a few.
Why is there no volume?
Phones all work in different ways. On some models you simply have to turn up the volume but on others you need to go into 'Settings' and set the profile to 'Outdoors'. So for example, if your phone is set to 'Silent' or 'Meeting' it will almost certainly be muted.
What do the (masc) and (fem) bits mean?
Unlike English other languages asign masculine and feminine genders in all sorts of crazy ways. Where we think it helps you to communicate we have included examples for both genders.
General Questions about Coolgorilla
- How come you give some software away for free?
- I'm interested in working with Coolgorilla / commissioning a piece of work
- Can I link to your site from my website / blog?
- Can I put your software on my website for others to download?
How come you give some of your software away for free?
Free is our favourite price and so we like to work with savvy companies who benefit from advertising on our applications. This system provides the sponsor with a better solution than most other forms of advertising and keeps the software free for you to use. Everybody wins!
I'm interested in working with Coolgorilla / commissioning a piece of work
Great! We would be delighted to hear from you. You can find out a little more about the services we provide to businesses by reading the "business services" page.
Can I link to your site from my website / blog?
Yes! We are really grateful of any support that you can give Coolgorilla. To find out more please read "linking to us".
Can I put your software on my website for others to download?
Whilst our software is free, it is still protected by copyright and unless invited you may not upload our software to any server for others to download. This is not only a breach of our own copyrights but also those of our content partners who will inevitably look to pursue any violation of their copyrights themselves. If you wish to distribute our software in anyway please contact us first.
If you can't find the answer to your question here please you could try sending us an email at help@coolgorilla.com
