coolgorilla faq's
If you can't find the answer to your question here please you could try sending us an email at
help@coolgorilla.com
What exactly are these mobile phone phrasebooks?
They are individual software applications that, when downloaded to your phone, help you to communicate in various foreign languages. You simply open the application, find the English phrase you wish to say with the easy-to-use menu system, click play, and your phone will play a pre-recorded translation of that phrase.
All the translated phrases have been recorded by professional voice artists native to the relative country to help ensure that you can make yourself understood.
Will they work on my phone?
The easy way to find out is to go to the
home page, select the language you want, then the make of your phone. If your phone appears on the list it will work. If not don't worry, we're adding new versions for different phones all the time so just check back when you can.
How do I download them to my phone?
You need to send a code via text message to
60999. Which code you text depends on the language you want as well as the make and model of your phone. To find out which code you need to text to get your lastminute.com mobile phone phrasebook start by selecting your desired language from the
home page.
How many can I have on my phone at the same time?
You are only limited by the memory space remaining on your phone or memory card. For further details you should consult the user manual that came with your mobile phone.
What languages will coolgorilla be adding?
As you read this we're hard at work in our jungle workshop putting together more and more languages. The more languages that you buy the more bananas we can feed to the workers helping to speed up production. In the very near future you can expect to see Chinese, Japanese, Polish and Swedish to name a few.
What handsets will coolgorilla be adding?
We're working on versions for new handsets all the time, obviously the more popular models take priority.
Why is there no volume?
Phones all work in different ways. On some models you simply have to turn up the volume but on others you need to go into 'Settings' and set the profile to 'Outdoors'. So for example, if your phone is set to 'Silent' or 'Meeting' it will almost certainly be muted.
What do the (masc) and (fem) bits mean?
Unlike English other languages asign masculine and feminine genders in all sorts of crazy ways. Where we think it helps you to communicate we have included examples for both genders.
What happened to the coolgorilla iPod stuff?
We still love iPods and have plans to release more software in the future. The famous iPod language packs are now avaliable free with purchases from
lastminute.com which gives you even more reason to check out their funky website.